Ask your Questions

Yes. Only trained workers are associated with dangerous goods shipping.

No, you have to specify the items included in the shipment and we will handle the labeling process.

We have provided a list of dangerous goods above. You can check it to know if any of the items you intend to ship are included in it or not.

We practice safe shipping of pets and want to keep them safe throughout the transit. So, we consider it safer for them to be in the kennel.

We provide door-to-door delivery of your pets so that you do not have to take the trouble of coming to port and collecting the pet.

They require health check-up and vaccinations, which will be handled by the veterinarian.

We know how special your pets are for you. We make sure each pet is comfortable throughout their journey.

We know how special your pets are for you. We make sure each pet is comfortable throughout their journey.

It is difficult to determine a standard rate for pet relocation. Usually, it depends on the breed, destination, and more.

Yes. We take adequate care and precautions to ship the pets. From adequate space availability to favourable temperature controlled environment, we make sure the pet feels no difficulty while in transit.

Modern RORO vessels can carry around 5000 cars per sail.

Yes, specially adapted vessels are used for Roll-on, Roll-off shipping services.

Roll-on/roll-off ships are huge vessels designed to transport wheeled cargo items.

No! The individual amount for each procedure is listed in our quotation and apart from that, no extra cost will be put on your shoulders.

The earlier, the better. It will help us to schedule without clashes.

Yes, we facilitate shipping by trailer boat to anywhere connected by road faster than by sea.

It depends on the destination, distance it needs to travel, type of boat you want to ship, and so on. It also includes the loading, unloading, and processing charges of the boat.

We have warehouses at various cities and collaborate with our local partners to deliver the items even to far off areas.

Yes. We pack and load your household items from the current location and deliver it at the destination.

You can call our customer service any time you need to get the details of the shipping.

Once the consignment is confirmed , a small advance payment can be done to book space and the rest can be paid during cargo collection.

It depends on the cargo you need to transport as well as the destination.

These vary according to the rules and regulations of each country.

Yes, you will need a clearing agent in order to make customs documents for crossing borders.

Yes, very much. They are strapped to the floor to avoid movement while in transit.

The maximum acceptable height is 4.8 m.

The estimated time will be finalized with a pre-move survey. The time will be dependent on the volume of cargo involved. Usually, it takes 1-2 days for the shifting.

We accept cash and bank transfers for payment transactions.

The estimated time will be finalized with a pre-move survey. The time will be dependent on the volume of cargo involved. Usually, it takes 1-2 days for the shifting.

Usually boats are shipped by Roll-on, Roll-off (RORO) method. But if the boat can fit in a container, you can use 40 ft standard container or a 40 ft flat rack.

Boxes of different size - small, medium, large, and box file are used along with bubble wrapping and corrugated roll packing.

Only affordable rates are charged for relocating to other Emirates within UAE.

Yes, all such services will be done by the movers when they are shifting your home.

The movers will pack all your stuff except inflammable items before relocating in order to prevent any damages while handling.

Yes, pre-move survey will be required to calculate the cost & crew required for smooth relocation.

Storage of cargoes can be either less than a month or more, depending on client requirement.

Warehousing involves safe storage of goods & Logistics involves supply of the storage goods.

We can store perishable items in a temperature-controlled warehouse.

The primary function of a warehouse is storage of a cargo before it is moved to another location.

The processes in the unloading service include checking, un-loading, arranging, sealing, and storage of products; whereas for the loading service, the steps are processing the delivery order, picking, sealing, loading, and checking the load on the truck.

Rates are calculated based on the volume of the cargo. Loading and unloading charges will be applicable.

Cargo can be packed and stored in the warehouse for a month or more, till you want to ship it.

Commercial invoice & packing list will be required for air shipping.

Air shipping is faster, reliable, secure and flexible, but expensive compared to sea freights.

Yes, you can ship by air through air freighters.

Usually it takes 3-4 business days to ship your cargo by air freight.

Chargeable weight is what the airline uses to determine the cost of your shipment. It may be either volumetric weight or gross weight, whichever is greater.

Dry ice, gasoline powered tools, wet cell batteries, camping gear with fuel, infectious substances, non-radioactive medicinal or toilet articles (including aerosols) such as hairsprays, perfumes, colognes and medicines containing alcohol.

Yes, we can ship dangerous goods by air if the cargo is well packed, marked, labeled and declared. Cargo should be handled by DG licensed shipping companies who will handle the cargo with utmost care.

House Bill of Lading (HBL) will be issued by the shipping company, which contains your cargo details and not from the vessel operators.

You cannot send any liquids in your baggage, as this will delay your shipment and cause unnecessary expense and aggravation for shipping companies. If you want to send a shipment of wine or any other form of liquid then it must be declared and packed professionally.

For sea shipments, there are no dimensional restrictions compared to air shipments. For air shipments there are standard dimensions & weight restrictions.

Shipping time varies from 50-60 days as the container will be shipped only when it attains the maximum volume.

In groupage container, your personal cargo will be stuffed along with other cargo. Once the container reaches its full volume of cargo, it will be shipped.

Most excess baggage travelling by air cargo is charged by weight, whereas sea cargo is charged by volume and not weight.

Excess baggage can be defined as passenger luggage that exceeds the allowed limits of weight, size or pieces permitted to bring with you on your travel ticket. Limits vary by carrier and by ticket classes and inclusions.

You can utilize the boot space of the car where you can store the accessories but it is recommended to avoid keeping personal stuff inside the vehicle. 

Yes, you can stuff your additional cargoes along with the car.

You can request for temporary plates if you wish to drive the car till the shipping date. Otherwise, you are not allowed to drive the vehicle and can transport your car using recovery only. 

Export certificate from RTA, Copies of Passport, Visa & EID copies.

Sea transport by containers are safe as the cars are latched to the containers by specialized belts in order to prevent any movement while sailing.

Yes, we can ship cars by air freight and the shipment will be delivered within a few days.

In a 20 ft container, we can stuff one car of length up to 5.85 m and in a 40 ft container we can ship up to 3 cars.

If you are shipping one pallet or a few pallets, it is best to ship by Less than Container Load (LCL) and if you are shipping multiple pallets, around 8 or more, then it is best to ship by  Full Container Load(FCL) either a 20 or 40 ft container

Rates vary depending on many factors, including the date of sailing, carrier, volume of merchandise, etc.

FOB stands for Free on Board. FOB is an indicator that shows when ownership of a package is transferred from a seller to the buyer. This conveys the transportation of the goods and the cost of loading to the port of shipment.

A bill of lading is a form that details the journey of a shipment. It identifies the commodity, serves as a receipt, and functions as a legally binding contract between the carrier and shipper.

Sea freight shipping transit time is determined by many factors including distance, route and season.

No, sea freight does not demand any specific packing requirements

Ocean freight is priced on the volume of your shipment, the ports it needs to pass through, and the delivery fees.

Yes it does. Your motorcycle will be shipped in a shared container, so it is important to pack it in a secure crate as there are other items packed and placed beside it.

Of course you can, if it is a closed crate. Most common items to send with your motorcycle are additional parts, helmets, etc.

Ideally, it is preferred to handover the motorcycle at least a week before the sailing date to complete the necessary customs formalities. The motorcycle needs to be at our depot 6-7 days prior to the sailing date.

Your motorcycle is transported in a fully enclosed carrier, providing maximum protection during transit. Motorcycle will be carefully secured onto a pallet and strapped down using soft straps. It will be then loaded onto the carrier and headed to the destination.

The bike needs to be drained of all liquids including fuel, oil and brake fluid. Also disconnect the battery before handing over the motorcycle.

Transit time usually could be from 7 days to 45 days depending on the point of destination.

The cost to ship a motorcycle is determined by the type of motorcycle you plan to ship and the total distance of the transportation.

The primary documents needed for international shipping from Dubai include a copy of the shipper’s passport, visa, destination details, and contact number. In the case of commercial shipping, the Commercial Invoice is also required.

The cost of international moving is usually calculated by the volume and weight of your shipment. Other charges included are destination port fees, custom inspection fees, delivery charges, packing material costs, and terminal handling charges, among others.

Yes. Packing charges are included in our quotation. Once we get confirmation from your side, our packing team arranges for collection of goods. The items are carefully packed and a list of items will be prepared for reference. 

In a 20 ft container, maximum 28 CBM can be stuffed. If your shipment is greater than 12 CBM but less than 28 CBM, it is better to go for a 20 ft container.

In a 40 ft container, maximum 55 CBM can be stuffed. If you have more than 30 CBM, then it is wiser to choose a 40 ft container. Also, the 40 ft high cube can carry up to 65 CBM.

Transit time depends on the place of origin and destination. We will share the estimated time in our official quotation.

If it is a door-to-door service, we include the destination rates in our quote itself. Once ETA is declared, our destination agents will organize a pre-clearance and prepare the import documentation. When the inspection and paper works are over, the agent will transport the goods to the destination doorstep.